Term and services
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GENERALITIES
EIRAVet manages this website. Throughout the site, the terms “we”, “us” and “our” henceforth refer to EIRAVet. EIRAVet offers this website, including all the information, tools and services that are made available on this site to you, the user, provided that they accept all of the terms, conditions, policies and notices provided herein.
The use of the Website by the user implies the express acceptance of these Terms of Use and General Conditions of Contract, committing to comply with each and every one of the issues defined therein. These general conditions are made available to the user on the Home Page of the Website. You will be able to access the Website at any time and consult the General Conditions and you will also be able to save these General Conditions easily on a durable data storage device. This Website is intended exclusively for adults. In case the user is a minor, you agree to visit this site in the presence of your parents or a legal representative, persons who have read and accepted these terms of use.
These general conditions are provided in English
By visiting our site and/or purchasing something from us, you interact with our “Service” and acknowledge as binding the following terms and conditions (hereinafter referred to as “Terms of Service”, “Terms”), including those additional terms and conditions and policies mentioned here and/or available via hyperlink. These Terms of Service apply to all users of the site, including but not limited to users who are browsers, vendors, customers, merchants and/or provide content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms of Service. If you do not accept all of the terms and conditions of this agreement, you will not be able to access the website or use any service. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
EIRAVet reserves the right to modify these Terms and Conditions of Use, indicating in the heading of this document the date of last modification. In case you are not satisfied with any updates, the user must inform EIRAVet. Without prejudice to this, EIRAVet will exercise the utmost diligence to communicate the aforementioned modifications to the user.
New features or tools that are added to the current store will also be subject to the Terms of Service. You can review the latest version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting
updates or changes to our website. It is your responsibility to check this page periodically for changes. Your use of or continued access to the website after the publication of any changes constitutes your acceptance of such changes.
You may unsubscribe or pause our subscription service at any time, through the mechanisms enabled on the Website. The cancellation must occur in any case to be effective within SEVEN (7) DAYS before the expected delivery date. Otherwise, the order will be placed and the subscription will be cancelled after the last order has been processed
SECTION 1: ONLINE STORE TERMS
This site has been created to market our pet thermal products.
Through the website the user may purchase the products being such contracting subject to the General Conditions of Contract that are made available to you in the present document.
By accepting these Terms of Service, you represent that you are of age in your state or province of residence, or that you are of legal age in your state or province of residence and that you have given us your consent to allow any of the minors who depend on you to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you, by using the Service, infringe the laws of your jurisdiction (including but not limited to, copyright laws).
It will not transmit any computer worms or viruses or any code of a destructive nature.
Failure or violation of any of the Terms will result in the immediate termination of your Services.
SECTION 2: GENERAL CONDITIONS
The estimation and consultation carried out on the Website, of the most suitable diet for your pet does not require any registration by the user. However, to purchase our pet food products the Website requires your prior user registration. By registering as a user, a “User Account” is generated, with a unique name and the associated information, which you have previously provided to us. Without completing those aspects that appear as mandatory, it will not be possible to effectively complete the registration as a user of the Website.
User is solely responsible for the accuracy and truthfulness of the information you provide to us through the registration form. It must be ensured that the data provided are correct and any changes that occur in the previously declared on the profile of your pet or in your personal data must be notified immediately to get a correct functioning of the service.
The User must notify EIRAVet immediately of any unauthorized use of their account or any breach of security related to the service of the Website, of which it has become aware.
EIRAVet shall take the necessary technical and organizational measures to ensure the protection of personal data and to prevent their alteration, loss, processing and/or unauthorized access, taking into account the state of the art, the nature of the data stored and the risks to which they are exposed, in accordance with the provisions of Spanish legislation on the Protection of Personal Data. See our Privacy Policy.
EIRAVet is not responsible to the Users for the disclosure of their personal data to third parties that is not due to causes directly attributable to EIRAVet , or for the use of such data by third parties outside EIRAVet.
We reserve the right to refuse service to anyone, for any reason, at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over multiple networks; and (b) changes to adapt to and comply with the technical requirements for connecting networks or devices. Credit card information is always encrypted during the transfer over the networks.
You agree not to reproduce, duplicate, copy, sell, resell or take advantage of any part of the Service, use of the Service or access to the Service or any contact on the website through which the service is provided, without our express written permission.
The headers used in this agreement are included for easy reading only and will not limit or affect these Terms.
SECTION 3: ACCURACY, COMPLETENESS AND CHRONOLOGY OF INFORMATION
We are not responsible if the information available on this site is not accurate, complete or up-to-date. The material presented on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more recent sources of information. By relying on any material on this site you do so at your own risk.
This site may contain certain historical information. Historical information is inevitably out of date and is provided for reference only. We reserve the right to modify the content of this site at any time, but we are under no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
The User undertakes to use the Website, the contents and services in accordance with the Law, this document, good customs and public order. Likewise, the User undertakes not to use the Website, its contents or the services that are provided through it for purposes or effects illicit or contrary to the content of this document, injurious to the interests or rights of third parties, or that in any way may damage, render useless, make inaccessible or deteriorate the Website, its contents or its services or prevent the normal enjoyment of the same by other Users.
The User, therefore, expressly undertakes not to destroy, alter, disable or, in any other way, damage the data, programs or electronic documents that are on the Website; as well as not to introduce programs, viruses, macros, applets, Active X controls or any other logical device or sequence of characters that cause or are likely to cause any kind of alteration in the computer systems of EIRAVet or third parties.
SECTION 4: AMENDMENTS TO THE SERVICE AND PRICES
Prices of our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We will not be liable to you or any third party for any modification, price change, suspension or interruption of the Service.
SECTION 5: PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.
We have done everything possible to show as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that the display of any color on your computer monitor will be accurate.
We reserve the right, but are not obliged, to limit sales of our products or services to any person, geographical region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions or product prices are subject to change at any time and without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer of any product or service made on this site is not valid where such product or service is prohibited.
We do not warrant that the quality of any product, service, information or other material you have purchased or obtained will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6: ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place in our store. We may, at our sole discretion, limit or cancel the quantities purchased per person, per household or per order. These restrictions may include orders placed with the same customer account, the same credit card or orders using the same billing or shipping address. In the event that we make a change or cancel an order, we will attempt to notify you via email or billing address / phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders which, in our sole discretion, appear to have been placed by merchants, resellers or distributors.
You agree to provide complete and accurate purchase information and current account, for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more information, please refer to our Return Policy.
SECTION 7: OPTIONAL TOOLS
We may provide you with access to third-party tools that we do not monitor, or have any control over, or contribute to.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations or conditions of any kind and without any backup. We will have no liability as a result of or in connection with your use of optional third-party tools.
Any use you make of the optional tools offered through the site is at your own risk, and you should ensure that you are familiar with the terms under which the relevant third-party providers provide such tools and approve them.
We may also, in future, offer new services or features through the website (including the launch of new tools and resources). These new features or services will also be subject to these Terms of Service.
SECTION 8: THIRD-PARTY LINKS
Some content, products and services available through our Service may include third-party resources.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy, nor do we warrant or assume any liability or liability for the resources or websites of third parties, or for any other materials, products or services of third parties.
We are not responsible for any damage or prejudice related to the purchase or use of goods, services, resources, content or any other transaction made in connection with third party websites. Carefully review third-party policies and practices, and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third-party products should be directed to these.
SECCIÓN 9: COMENTARIOS DE LOS USUARIOS, OPINIONES Y OTRAS COMUNICACIONES
If, at our request, you submit certain specific communications (e.g., participation in a contest) or, without our request, send creative ideas, suggestions, proposals, plans or other materials, either online, by email, by post, or otherwise (hereinafter referred to collectively as ‘comments’), you agree that we may, at any time, without restriction: edit, copy, publish, distribute, translate and use in any medium any comment you send us. We have no obligation (1) to keep any comments confidential; (2) to pay any compensation for any comments; or (3) to respond to any comments.
We may, but we do not have the obligation to monitor, edit or delete content that in our sole discretion we determine to be illegal, offensive, threatening, slanderous, defamatory, pornographic, obscene or objectionable, or infringes the intellectual property of any party or these Terms of Service.
You agree that your comments will not infringe any third party rights, including copyright, trademark, privacy, personality or other personal or property rights. In addition, you agree that your comments will not contain defamatory, illegitimate, abusive or obscene material, or contain any computer viruses or other harmful software that may in any way affect the operation of the Service or any related website. You may not use a fake email address, pretend to be someone else, or deceive us or others about the origin of the comments. You are solely responsible for the comments you make and for their accuracy. We assume no liability or liability for comments posted by you or a third party.
SECTION 10: PERSONAL INFORMATION
Sending personal information through the store is governed by our Privacy Policy. To see our Privacy Policy.
SECTION 11: ERRORS, INACCURACIES AND OMISSIONS
There may be information on our site or on the Service that occasionally contains typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, to change or update information, or to cancel orders if any information on the Service or any related website is inaccurate at any time without notice (even after you have sent your order).
We assume no obligation to update, modify or clarify information on the Service or any related website, including but not limited to price information, except as required by law. No specified update or update date applied to the Service or any related website should be taken to indicate that all information on the Service or any related website was modified or updated.
SECTION 12: PROHIBITED USES
In addition to the prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content (a) for any illegal purpose; (b) to request others to perform or participate in any illegal act; (c) to violate any regulations, international, federal, provincial or state local law or ordinance; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) harass, abuse, insult, harm, defame, defame, denigrating, intimidating or discriminating on the basis of gender, sexual orientation, religion, ethnicity, race, age, nationality or disability; (f) sending false or misleading information;
(g) upload or transmit viruses or any other harmful code that affects or may affect the functionality or functioning of the Service or any related website, other websites or the Internet; (h) collect or track the personal information of others; (i) send spam, phishing, pharm, pretext, spider, track or extract; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security functions of the Service or any related website, or other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for infringing on any of the prohibited uses.
EIRAVet warns that it is the legitimate holder of all the rights, titles and interests of the application and associated with it, its contents and software, including any modification, update and new versions, as well as any brand, trade name, know how, copyright, images, photographs, graphic drawings, text files, audio, video and any other inherent intellectual or industrial property rights.
It is therefore strictly prohibited to delete, circumvent or manipulate the copyright notice (“copyright”) and any other data identifying the rights of EIRAVet or its respective owners incorporated into the contents, product and/or services, and the technical protection devices or any information and/or identification mechanisms which may be contained therein. Under no circumstances will the provision of these contents to users imply the transfer of ownership or any right of use and/or exploitation to the user, different from the use that involves the legitimate use and according to the nature of the services and functionalities of EIRAVet.
Any use of any of the subject elements of industrial and intellectual property for any type of purpose, in particular commercial, as well as their transmission, distribution, public communication, reproduction or storage, shall be strictly prohibited, in whole or in part, whether carried out for profit or for commercial purposes or not, unless expressly authorized in writing by the holder thereof.
SECTION 13: DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not guarantee that the results that can be obtained from the use of the service are accurate or reliable.
You agree that periodically, we may terminate the service for indefinite periods of time or terminate the service at any time, without notifying you.
You expressly agree that your use of the service or the impossibility of using it is at your risk. The service and all products and services that are delivered to you through the service (unless otherwise specified by us) are offered “as is” and “as available” for your use, without any representation, warranty or condition of any kind, whether express or implied, which includes all implied warranties or conditions of merchantability, commercial quality, fitness for a particular purpose, durability, title, and non-infringement.
Under no circumstances will EIRAVet, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or any direct, indirect, incidental damage, punitive, special or consequential of any kind, including but not limited to: loss of profits, loss of income, loss of savings, loss of data, replacement costs or similar damages, whether by contract, damage (including negligence), strict or other liability, arising from your use of any of the services or of any product purchased through the service, or for any other claim related in any way to your use of the service or of any product, including, but not limited to, any errors or omissions in any or any loss or damage of any kind incurred as a result of the use of the service or of any content (or product) published, transmitted or made available through the service, even if informed of its possibility.
Because some states or jurisdictions do not permit the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability will be limited to the maximum extent permitted by law.
EIRAVet may not be held liable for causes beyond its control or not directly attributable to EIRAVet such as errors or omissions by third parties, existing viruses in the user’s own terminal or in systems not under the control of EIRAVet or results derived from a misuse of such services.
The user undertakes not to introduce, voluntarily or unintentionally, viruses or files of any kind that disturb the functioning of the website; in which case he would be fully responsible.
The user declares and guarantees that he is fully aware of the characteristics and difficulties of the Internet, and in particular that data and information transmissions on the Internet are only technically reliable, because they circulate in heterogeneous networks of diverse technical characteristics and capabilities that can disrupt access or make it impossible in some periods.
Due to the complexity of technological environments, provided that unforeseen situations arise, EIRAVet reserves the right to temporarily suspend services related to the website for technical reasons, for security or maintenance reasons. This suspension of the website services will not grant any right of compensation to the user. In this sense, the user accepts that EIRAVet will not be responsible, as a result of such actions, for the removal or failure to make available certain services or functionalities of the website. In addition, EIRAVet will not be responsible for the lack of connectivity of the terminals that prevents you from using the website at that time.
EIRAVet reserves the right to make any changes to the website without prior notification.
EIRAVet is not responsible for any loss or damage that the user may suffer as a result of the user’s improper use of the website, or if the user breaches the remaining terms and conditions.
EIRAVet reserves the right to prevent, block and/or remove from the website those users who show inappropriate behaviour towards it or fail to comply with any of the clauses of this document, without prior notice from EIRAVet.
It is the Customer’s responsibility to enter the pet’s information on the website in such a way that it is correct and complete; as well as to communicate any changes in the profile of your pet through the MY ACCOUNT space enabled for this on the website.
EIRAVet reserves the right to reject those orders that are discounted, are likely to be considered fraudulent and the customer does not provide requested documentation to carry out the corresponding checks.
These Terms of Use and Conditions of Contract shall be governed by and construed in accordance with the Laws of the Consumer.
The parties submit, at their choice, for the resolution of the conflicts and waiving any other jurisdiction, to the courts and tribunals of the user’s domicile.
The European Commission offers a platform for alternative dispute resolution, which can be accessed by any consumer via the following link; https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ES
SECTION 14: COMPENSATION
You agree to indemnify, defend and hold EIRAVet and our parent company, subsidiaries, affiliates, associates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees harmless, of any claim or claim, including reasonable attorneys’ fees, that a third party has incurred due to its failure to comply with these Terms of Service or the documents that it incorporates as a reference or that arise from its failure to comply with these Terms of Service, or for the violation of any law or rights of a third party that you do.
SECTION 15: SEPARABILITY
In the event that any provision of these Terms of Service is found to be unlawful, void or unenforceable, such provision shall nevertheless be enforceable to the extent permitted by applicable law, and the non-applicable part shall be deemed separate from these Terms of Service, without such determination affecting the validity and applicability of the other provisions.
SECTION 16: TERMINATION
The obligations and liabilities of the parties incurred prior to the date of termination shall remain in effect after the termination of this contract for all purposes.
These Terms of Service are in effect unless you or we terminate them. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease to use our site.
If in our opinion you breach, or suspect you have breached, any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you will remain responsible for all amounts due, up to and including the date of termination; and/or accordingly we may deny you access to our Services (or any part thereof).
SECTION 17: COMPLETE AGREEMENT
Failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policy or operating rule that we have posted on this site or with respect to the Service constitutes the entire agreement and understanding between you and us, and govern your use of the Service, superseding any agreement, previous or contemporary communication or proposal, either oral or written, between you and us (including, but not limited to, earlier versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18: APPLICABLE LAW
These Terms of Service and any separate agreements by which we provide you with Services shall be governed by and construed in accordance with the laws of via Seuda snc , Diano castello , IM, 18013, Italy.
SECTION 19: SOCIAL NETWORK
EIRAVet has a presence on social networks. Therefore, in case you. join any of our Corporate Social Media Pages, you must accept the terms of use and privacy policy of the corresponding social network.
SECTION 20: CHANGES TO THE TERMS OF SERVICE
You can review the latest version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your use of our website or the Service or your access to any of these on an ongoing basis after the publication of any changes to these Terms of Service constitutes your acceptance of such changes.
SECTION 21: CONTACT INFORMATION
Questions about the Terms of Service should be sent to support@eiravet.com.
4) LEGAL NOTICE
Entity responsible for the content of this website:
EIRAVet via seuda snc, 18013- Diano Castello (IM), Italy
+393457744612
Authorised representatives shall:
Saguato Alessia
TAX OFFICE:
Ass. Eira Trustee, via Seuda Snc, 18013 – Diano Castello (IM), Italy pi 01644120089 CF 91044620085
